General Data Protection Regulation (GDPR) Compliance Information

What is GDPR?

The General Data Protection Regulation (GDPR) is a regulation implemented by the European Union to safeguard the personal data and privacy of all EU residents. It applies to any organization that processes personal data of EU citizens, regardless of its location.

Our Commitment to GDPR

• Transparency: We ensure clear communication about how we collect, use, and store your personal data.
• Security: We implement robust technical and organizational measures to protect your data.
• Accountability: We take responsibility for ensuring our data processing activities comply with GDPR requirements.

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right to Access: You can request access to your personal data and obtain a copy.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
• Right to Erasure ("Right to Be Forgotten"): You can request the deletion of your personal data under certain circumstances. To do so, please see our Erasure Policy
• Right to Restrict Processing: You can request a limitation on how we process your data.
• Right to Data Portability: You can request to transfer your data to another service provider in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.
• Right to Lodge a Complaint: You can file a complaint with a supervisory authority if you believe your rights have been violated.

Data We Collect and Why

• Personal Information: Name, email address, phone number, and similar identifiers for communication and service delivery.
• Usage Data: Information about how you interact with our website or services to improve user experience.
• Transaction Data: Billing information to process payments and fulfill contractual obligations.
• Cookies: Information collected through cookies to enhance website functionality and user experience. For more details, visit our Cookie Policy.

How We Process Your Data

• Collection: Data is collected through forms, cookies, or direct interaction with our services.
• Storage: We use secure servers located within the EU or approved third countries that meet GDPR adequacy standards.
• Usage: Data is processed solely for the purpose for which it was collected, including service delivery, customer support, and legal compliance.
• Retention: Personal data is retained only as long as necessary to fulfill the purposes outlined or as required by law.

Data Analytics

This entire platform is built on the idea of using intelligent data analytics to provide insights and suggestions to improve your performance.

By engaging with this platform, you agree to the following:

• We are authorized to store, use and process any and all data you provide in order to provide you with insights and suggestions.
• We are authorized to utilize anonymized data to improve our services.
• We are authorized to store anonymized data for as long as your account is registered.
• We are not responsible for the data you provide in free-form fields.

Artificial Intelligence Privacy Policy

Certain functions send data to AI platforms to provide insights and improve user experience. By consenting to this policy, you agree to the anonymized sharing of your data for these purposes. You can withdraw this consent at any time.

We take utmost care that we minimize the amount of data provided to Generative AI, and that statistical information remains anonymized and minimal throughout the process and cannot be traced back to your profile.

However, if you choose to enter sensitive data in any available free-form fields, that may be shared with AI companies, at which point we lose control of this data.

Entering sensitive data into free form fields occurs at your own risk! You can always choose to skip these fields or avoid using these functions!

By using this platform, you agree to the following use of data in AI context:

• We are not responsible for the data you provide in free-form fields.
• We are not responsible for what happens to the data you provide in free-form fields.
• Personalized information you choose to provide in free-form fields which can be traced back to your person or your company may get shared with AI provider companies.

This has the following consequences that you take at your own risk:

• AI provider companies may use personalized information to provide you with insights or suggestions.
• AI provider companies may use personalized information to improve their algorithms without express consent.
• AI provider companies may use personalized information to improve their products or services.
• Information provided to an AI provider company may be stored indefinitely.
• Sensitive data that was sent to an AI company may get exposed to third parties.

OpenAI

Currently, we only use Generative AI provided by OpenAI. If you have any questions or concerns on how they use our data, please refer to OpenAI's privacy policy.

Security Measures

We take data protection and security very serious. To minimize risk, we:

• Encrypt data in transit.
• Use secure servers and data centers.
• Only store access hashes, not passwords.
• Actively strive to minimize data collection and sharing.
• Train our employees on GDPR principles.

Cookie Policy

We use cookies to enhance user experience and track website performance. By using our website, you consent to the use of cookies in accordance with our GDPR Policy.

• Necessary - We only use technically necessary cookies to provide basic functionality.

• Tracking - We do not use marketing or tracking cookies and do not share cookie-based information with Third Parties.

Third-Party Sharing

We do not sell or rent your personal data. Data is shared with trusted third parties only when necessary to:

• Deliver services (e.g., payment processors, hosting providers).
• Artificial Intelligence (AI) and Machine Learning (ML) to generate insights. (see our Artificial Intelligence Privacy Policy)
• Comply with legal obligations.
• Prevent fraud or enhance security.

We ensure all third-party providers adhere to GDPR compliance standards through data processing agreements.

Withdrawal of Consent

If you wish to withdraw your consent for data processing, you can do so using the Profile section.

Please note that this may affect the functionality of our services.

There is no option to withdraw GDPR consent besides exercising your right to erasure.

Right to Erasure

To exercise your Right to Erasure, at this time, send an e-mail to vxs@intelygence.com with the subject line "GDPR Data Erasure Request".

Please note that this right is not absolute: We will erase your data, but we have no control over data shared with AI companies.

Policy Updates

We reserve the right to update this policy to reflect changes in our data processing practices or legal requirements.

We will notify you of any significant changes through email or a notice on our website.

Contact Us

If you have questions or concerns about your personal data or wish to exercise your GDPR rights, you can contact our Data Protection Officer (DPO):

• Email: vxs@intelygence.com
• Postal Address: Intelygence GmbH, Messdorfer Straße 12, 53121 Bonn, Germany